Effective Date: June 15, 2023

This Privacy Policy (“Policy”) explains how Apps4BigCommerce (“we,” “us,” or “our”) collects, uses, discloses, and protects personal information obtained through our website and the services we provide (collectively referred to as the “Service”). This Policy applies to all users of our Service.

1. Information We Collect

1.1 Personal Information We may collect personal information from you when you use our Service, such as your name, email address, contact information, and payment details. We collect this information when you voluntarily provide it to us or when you use certain features of our Service.

1.2 Usage and Technical Information We may collect usage information and technical data when you interact with our Service. This may include your IP address, device information, browser type, operating system, referring URLs, pages visited, and the dates and times of your interactions with our Service. We may use cookies and similar tracking technologies to collect this information.

2. Use of Information

2.1 Provision of Service We use the information we collect to provide, maintain, and improve our Service, to process transactions, and to respond to your inquiries and requests.

2.2 Communication We may use your personal information to send you updates, newsletters, marketing communications, and other information about our products and services. You can opt-out of receiving such communications at any time.

2.3 Legal Compliance We may use and disclose your information as required by applicable laws, regulations, legal processes, or government requests. We may also use and disclose your information to enforce our legal rights, protect our property or safety and the rights, property, or safety of others, and comply with any applicable legal obligations.

3. Data Sharing and Disclosure

3.1 Service Providers We may share your personal information with third-party service providers who assist us in operating our Service, processing payments, and performing other business functions. These service providers have access to your personal information only to perform tasks on our behalf and are obligated not to disclose or use it for any other purpose.

3.2 Business Transfers In the event of a merger, acquisition, or any form of transfer of some or all of our assets, we may disclose or transfer your personal information to the acquiring entity or third parties involved in the transaction.

3.3 Legal Compliance and Protection We may disclose your personal information to comply with applicable laws, regulations, legal processes, or governmental requests. We may also disclose your information to enforce our policies, protect our rights, property, or safety and the rights, property, or safety of others.

4. Data Transfers

If you are located outside of the region in which Apps4BigCommerce is headquartered and choose to provide information to us, please note that we transfer and process personal information to that region. By using our Service and providing us with your personal information, you consent to such transfer and processing.

5. Your Rights and Choices

5.1 Access and Rectification You have the right to access, correct, update, or delete your personal information. You can do this by contacting us using the contact information provided at the end of this Policy.

5.2 Opt-out You can opt-out of receiving marketing communications from us by following the instructions provided in our communications or by contacting us directly.

5.3 Cookies and Tracking Technologies Most web browsers are set to accept cookies by default. You can set your browser to refuse cookies or to indicate when a cookie is being sent. However, please note that some features of our Service may not function properly if cookies are disabled.

6. Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Children’s Privacy

Our Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to remove that information from our servers.

8. Changes to this Policy

We may update this Policy from time to time to reflect changes in our privacy practices. We will notify you of any material changes by posting the updated Policy on our website or through other appropriate communication channels. Your continued use of our Service after the effective date of the updated Policy constitutes your acceptance of the revised Policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at support@apps4bigcommerce.com.

Please note that this Privacy Policy does not create any contractual or legal rights between Apps4BigCommerce and the users of our Service. It is intended to provide transparency about our practices regarding the collection, use, and protection of personal information.